Enabling a Simulation Capability in the Organisation

Focusing on the practical implementation of simulation modeling in organizations, this book highlights recent trends that have expanded its application, particularly in service sectors. It begins with an overview of simulation techniques and their organizational applications, followed by survey research that identifies both current usage and future challenges. A significant emphasis is placed on modeling human behavior alongside traditional material and information processes. Additionally, it outlines the necessary physical and human resources to establish a robust simulation capability within organizations.