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Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.
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How to Serve a VIP, Bryan Williams
- Language
- Released
- 2016
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- Title
- How to Serve a VIP
- Subtitle
- 30 Tips to Earn & Re-Earn Your Customers' Loyalty
- Language
- English
- Authors
- Bryan Williams
- Publisher
- Lulu.com
- Publisher
- 2016
- Format
- Paperback
- Pages
- 132
- ISBN13
- 9781365437687
- Category
- Business and Economics
- Description
- Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.