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How to Serve a VIP
30 Tips to Earn & Re-Earn Your Customers' Loyalty
Authors
132 pages
More about the book
Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.
Book variant
2016, paperback
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