Emotional Intelligence and the Police

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The book explores the significance of emotional intelligence (EI) in law enforcement, particularly its impact on officer interactions with the public. It posits that higher EI can improve these interactions and suggests that EI is a learnable skill. The central inquiry examines whether a patrol sergeant's EI influences their subordinates' EI levels. Recommendations include implementing an abilities-based EQ-i testing, conducting experiments within supervisory ranks, providing emotional intelligence training, and engaging in research projects focused on the policing profession.