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Summary: Word of Mouth Marketing

Review and Analysis of Sernovitz's Book

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Focusing on the power of word-of-mouth marketing, this summary highlights how companies can leverage customer conversations to boost their brand visibility. It explores effective strategies for encouraging genuine recommendations and creating memorable experiences that prompt sharing. The key insights emphasize the importance of authenticity and engagement in building trust with consumers, ultimately leading to increased loyalty and sales. This guide is essential for businesses looking to harness the influence of satisfied customers in their marketing efforts.

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ISBN
9782511042236

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Book variant

2016, paperback

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