Strategic Knowledge Management - An Integrative Approach

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Focusing on the intersection of human and system-oriented practices, this book explores how knowledge management practitioners value an 'integrative' approach to managing both implicit and explicit knowledge. Through qualitative research involving multinational organizations, it introduces the EIDA model—comprising Exploration, Innovation, Dissemination, and Automation—as a strategic framework. This model helps identify key factors that enhance the effective creation and sharing of organizational knowledge, emphasizing the role of integration in fostering innovation.