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Focusing on customer engagement, this book provides practical strategies for creating memorable experiences rather than just serving customers. With 22 chapters dedicated to actionable insights, each chapter concludes with a powerful activity to reinforce the key concepts discussed. The emphasis is on immediate application, making it a valuable resource for anyone looking to enhance customer interactions effectively.
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Engaging Service, Bryan Williams
- Language
- Released
- 2017
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- Engaging Service
- Language
- English
- Authors
- Bryan Williams
- Publisher
- Bryan K. Williams
- Released
- 2017
- Format
- Paperback
- Pages
- 116
- ISBN13
- 9780578044880
- Category
- Business and Economics
- Description
- Focusing on customer engagement, this book provides practical strategies for creating memorable experiences rather than just serving customers. With 22 chapters dedicated to actionable insights, each chapter concludes with a powerful activity to reinforce the key concepts discussed. The emphasis is on immediate application, making it a valuable resource for anyone looking to enhance customer interactions effectively.