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Challenges of measuring dental service quality

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Focusing on the complexities of service quality measurement in dental health offices, this report highlights typical challenges faced in healthcare services. It discusses various scientific approaches to address these difficulties, using "General Dentistry" as a case study to illustrate the intricacies involved. The findings aim to enhance understanding of service quality within the dental field.

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Challenges of measuring dental service quality, Ulrich Schmitz

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2019
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