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How to Say it
Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service
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Focusing on the integration of sales and customer service, this guide offers practical strategies for effective communication with customers. It includes sample words, phrases, and scripts, along with real-world examples to enhance understanding. The book emphasizes creating lasting relationships to foster repeat business, providing readers with actionable insights to achieve complete customer satisfaction.
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How to Say it, Jack Griffin
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- Released
- 2013
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- (Paperback)
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