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FIGHT BACK AND WIN!
How to Work With Business and Get What You Want
Authors
416 pages
More about the book
Focusing on consumer issues and resolutions, the author combines entertaining humor with insightful expertise. She emphasizes that successful companies understand the connection between employee satisfaction and customer happiness, advocating for a workplace culture that fosters enthusiasm and positivity to enhance overall customer experiences.
Book variant
2002, paperback
Book purchase
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