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This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM. ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them
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Servicedesk Plus 8.X Essentials, Ankush Agarwal
- Language
- Released
- 2013
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- (Paperback)
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