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This book analyses everyday encounters with rudeness and asks what can be done to improve civic life in a world of strangers. Inhaltsverzeichnis 1. Redirecting incivility research; 2. The fundamentals of the incivil encounter; 3. Everyday incivility and the everyday round; 4. Emotions and sequences; 5. Gender, age and class: divergent experiences?; 6. After the event: coping, avoiding and changing; 7. General attitudes towards the stranger: exploring fear and trust; 8. How to confront incivility; 9. Twenty questions and answers.
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Incivility, Philip Smith, Timothy L. Phillips, Ryan D. King
- Language
- Released
- 2016
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- (Hardcover)
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