Jim Clifton Book order

"The COVID-19 pandemic caused an awakening that shocked the world -- a structural change in how and where people work and live. One thing we now know for sure: Nothing is going back to normal. How organizations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down. The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organization. The risk grows as your workforce's mindset continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work. Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers' commitment when you're struggling to create a culture of dedicated employees who build and strengthen relationships with those customers? It's clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life -- one with far higher productivity, greater customer retention and better wellbeing. It's Gallup's solution to the biggest leadership issue of our time."-- Inside front cover

As workplaces globally face economic uncertainty and health and social crises, wellbeing is more critical than ever. Increasingly, leaders and managers must cultivate the whole person. Based on over 100 million interviews and extensive research on elements of wellbeing, Gallup's book, Wellbeing at Work, shows how to build resilient, thriving teams.

Presentación del editor: "Who is the most important person in your organization to lead your teams through these changes? It's your managers. They're the ones who make or break your organization's success. Packed with 52 discoveries from Gallup's largest study of the future of work, It's the Manager shows leaders and managers how to adapt their organizations to rapid change- from new workplace demands to the challenges of managing remote employees, the rise of artificial intelligence, gig workers, and attracting and keeping today's best employees."

Definitive leadership strategy for fixing the American economy, drawn from Gallup's unmatched global polling and written by the company's chairman.