John Hagel III. Books

How we can effectively address our most pressing challenges in a rapidly changing and increasingly interdependent world.

Net Gain identifies where the next level of value lies on the Internet and lays out the first economic model to quantify the revenue potential and the investment required to build a successful virtual community. From the offerings of commercial online services such as the Motley Fool Investment group to Internet communities of book lovers, Net Gain offers a multitude of real-world scenarios and lessons for building value and creating competitive edge. The authors clearly show that in order to compete in the online economy, you must establish an entirely new approach to product development, marketing, customer service, and distribution, and rethink your company's relationships to customers, suppliers, and competitors. And they show you how to do it.

Offers a view of the business implications of web services, including its distinct capabilities, its power to deliver near-term profits, and its potential to drive long-term growth. This book addresses near-term cost concerns and requirements for success. It also outlines approaches to business process management and organization.

The Journey Beyond Fear provides everything you need to identify and move beyond your fears and cultivate emotions that motivate you to pursue valuable business opportunities, and realize your full potential.

Net Worth explains how businesses can benefit by forming new partnerships with customers in matters of information capture and privacy. Consumers are losing patience with companies that use personal data about buying habits, income levels, and credit card usage for corporate gain. What consumers need is a new kind of business--an information intermediary or infomediary--to protect customers' privacy while maximizing their information assets. Companies playing the infomediary role will become agents of customer information, marketing such data to businesses on consumers' behalf and protecting consumer privacy. John Hagel, co-author of the bestselling Net Gain , teams with Marc Singer to lay out the underlying economic and competitive dynamics that will foster the emerging business of the infomediary. Net Worth identifies the convergence of commerce, technology, and consumer frustration as the incubator for the infomediary business, as consumers seek to release their personal information only when they can receive value in exchange for their data.

Das erste Buch zum neuen Geschäftsmodell „Infomediäre im Netz“ und wie Unternehmen damit den Wert des digitalen Kunden maximieren können. Nach „Net Gain“ der neue Bestseller von IT-Guru und McKinsey-Partner John Hagel (und Co-Autor Singer).