Streetlights and Shadows
- 352 pages
- 13 hours of reading
An expert explains how the conventional wisdom about decision making can get us into trouble-and why experience can't be replaced by rules, procedures, or analytical methods.
Gary Klein focuses on cognitive models and methods that help people better understand decision-making and problem-solving in complex situations. His work explores unexpected shifts in understanding, which he terms 'aha moments,' and strategies for fostering this type of thinking. Klein investigates the origins of insights and how we can proactively cultivate an insight mindset to drive better outcomes.





An expert explains how the conventional wisdom about decision making can get us into trouble-and why experience can't be replaced by rules, procedures, or analytical methods.
"A collection of short, accessible essays by one of the leading practitioners of Naturalistic Decision Making"-- Provided by publisher
An overview of naturalistic decision making, which views people as inherently skilled and experienced.
How to Use Your Gut Feelings to Make Better Decisions at Work
Intuition plays a crucial role in decision-making, with research indicating that 90 percent of our critical choices are guided by it. Gary Klein argues that rather than being mere hunches, intuitive insights are valuable and can be developed as a skill. In his exploration, he emphasizes that understanding and harnessing intuition is not just beneficial but essential for effective decision-making in our careers.
Insights can change the world. They help us solve problems and get things done. Yet we know very little about when, why, or how insights are formed-- or what blocks them. Klein uses a marvelous variety of stories to illuminate his research into what insights are and how they happen.