"A collection of short, accessible essays by one of the leading practitioners of Naturalistic Decision Making"-- Provided by publisher
Gary Klein Book order
Gary Klein focuses on cognitive models and methods that help people better understand decision-making and problem-solving in complex situations. His work explores unexpected shifts in understanding, which he terms 'aha moments,' and strategies for fostering this type of thinking. Klein investigates the origins of insights and how we can proactively cultivate an insight mindset to drive better outcomes.





- 2022
- 2013
Seeing What Others Don't
- 290 pages
- 11 hours of reading
Insights can change the world. They help us solve problems and get things done. Yet we know very little about when, why, or how insights are formed-- or what blocks them. Klein uses a marvelous variety of stories to illuminate his research into what insights are and how they happen.
- 2011
An expert explains how the conventional wisdom about decision making can get us into trouble-and why experience can't be replaced by rules, procedures, or analytical methods.
- 1999
An overview of naturalistic decision making, which views people as inherently skilled and experienced.