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More about the book
This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.
Book purchase
Service Support, Various authors
- Inscriptions / underlining
- Language
- Released
- 2002
- product-detail.submit-box.info.binding
- (Paperback),
- Book condition
- Damaged
- Price
- €7.19
Payment methods
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