Supercommunicators

More about the book

From the New York Times bestselling author of The Power of Habit comes a captivating exploration of effective communication and how we can all become supercommunicators in our personal and professional lives. Through engaging narratives, Duhigg takes us into a jury room where a juror unites a divided group, a CIA officer persuades a hesitant foreign agent, and a surgeon struggles to guide a cancer patient toward a difficult decision. He combines extensive research with his signature storytelling to reveal the hidden layers of every conversation. Communication is a superpower, and the best communicators recognize that each interaction involves three types of conversations: practical (the core issue), emotional (feelings involved), and social (identity and relationships). Understanding which type of conversation is taking place is crucial for connection. Supercommunicators excel at identifying and aligning with these layers, enabling them to navigate complex emotions and beliefs that influence dialogue. Duhigg illustrates these principles through diverse examples, from the writers’ room of The Big Bang Theory to insights from marriage counselors. Ultimately, he imparts a vital lesson: with the right tools, anyone can learn to connect meaningfully with others.