The book is currently out of stock
More about the book
Focusing on the impact of customer satisfaction, this book illustrates how disengaged customers can lead to a decline in business performance. It emphasizes the importance of continuous, customer-centered innovations to build and maintain a loyal customer base. By encouraging managers and employees to consider the small, meaningful changes they can implement, it aims to foster a culture of improvement and attentiveness to customer needs, ultimately driving organizational success.
Book purchase
50 Powerful Ideas You Can Use to Keep Your Customers, Paul R. Timm
- Language
- Released
- 2002
- product-detail.submit-box.info.binding
- (Paperback)
We’ll notify you via email once we track it down.
Payment methods
- Title
- 50 Powerful Ideas You Can Use to Keep Your Customers
- Language
- English
- Authors
- Paul R. Timm
- Publisher
- Red Wheel
- Released
- 2002
- Format
- Paperback
- Pages
- 158
- ISBN13
- 9781564145994
- Category
- Business and Economics
- Description
- Focusing on the impact of customer satisfaction, this book illustrates how disengaged customers can lead to a decline in business performance. It emphasizes the importance of continuous, customer-centered innovations to build and maintain a loyal customer base. By encouraging managers and employees to consider the small, meaningful changes they can implement, it aims to foster a culture of improvement and attentiveness to customer needs, ultimately driving organizational success.