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More about the book
Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.
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Dealing with Difficult People, Roberta Cava
- Language
- Released
- 1999
- product-detail.submit-box.info.binding
- (Paperback),
- Book condition
- Good
- Price
- €9.49
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- Title
- Dealing with Difficult People
- Subtitle
- Proven Strategies for Handling Stressful Situations and Defusing Tensions - New Edition
- Language
- English
- Authors
- Roberta Cava
- Publisher
- Piatkus Books
- Released
- 1999
- Format
- Paperback
- Pages
- 225
- ISBN10
- 0749920513
- ISBN13
- 9780749920517
- Series
- Description
- Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.