John D. Graham Books

"A memoir, the purpose of which is to inform, stimulate and, in so far as possible, to entertain those with an interest in the intricacies, confusion, light and darkness of international relations as encountered occasionally at headquarters, but more often in turbulent/exotic circumstances in the field. Three quarters of the book is focused on Latin America and the Caribbean. Other chapters range across Bosnia, the UK, Ukraine, Kyrgyzstan, Palestine and Crete. The methodology is a mix of anecdotal and analytic."--

Outdoor Leadership covers the skills, attitudes, and intuition necessary for leading in an outdoor setting and beyond. All aspects of leadership are explored, including forming a personal style, making decisions, communicating effectively, team building, and coping with stress.

Originally published in 1976, this book discusses the management skills needed to evaluate, implement and control computer-based operation. Every chapter contains detailed check lists which guide the reader to formulate policies to deal with real situations. It provides a practical look at an indispensable tool of management, with a set of guidelines to help get the most out of the available technology.

8 ON-LINE AND REAL TIME SYSTEMS -- The Nature of On-line Applications -- Time Sharing -- Multi-access Computing -- Reliability in On-line Systems -- Real Time Applications -- Fail Safe -- 9 CONTROL OF SYSTEMS DEVELOPMENT -- Stages of Systems Work -- Getting the Objectives Right -- Project Selection and Initial Investigation -- Feasibility Studies -- Designing the System in Detail -- Planning for Systems Development -- Control of Programming -- 10 DOCUMENTATION IN THE SYSTEMS DEPARTMENT -- The Need to Communicate -- Documentation Standards -- Feasibility Reports -- Working Papers -- The Systems Definition -- Operating Documentation -- Getting Control of Documentation -- 11 INSTALLING AND MONITORING A SYSTEM -- Programming Development and Testing -- File Creation and Validation -- Staff Education -- Clerical Procedure Preparation and Acceptance -- Changeover Plan -- System Monitoring and Evaluation -- 12 INTRODUCING CHANGE -- Sources of Resistance -- The User's View of the System -- Automation Phobia -- Fears of Higher Management -- User's View of the Systems Analysts -- Effects of Change upon Departmental Stability -- The Future Challenge -- BIBLIOGRAPHY -- INDEX

OutsourcingThe Practical Service Manager Guide to IT Outsourcing A no-nonsense guide to outsourcing IT services. With over 30 years experience in the IT industry, the Practical Service Manager has lived through many outsourcing projects.In-house to onshore, onshore to offshore and offshore to offshore. In this guide to IT Outsourcing The Practical Service Manager sets out a detailed 6-phase approach covering the full outsourcing lifecycle from inception to exit. Packed full of real world experiences - with 23 figures and 36 tables - prepare for a deepdive. No flannel, no history of outsourcing and no fluff. The Practical Service manager gets the job done.

Die Neubearbeitung des Fachwörterbuchs Kompakt Maschinenbau vereint Praxisnähe und Aktualität mit über 46.000 Fachbegriffen und mehr als 64.000 Übersetzungen. Es deckt zahlreiche Fachgebiete ab und ist ideal für Studium, Beruf und Weiterbildung.