Tina Kuhn Book order

Empathy has emerged as a critical executive leadership tool driving significant business results. This is the definitive guide to understanding how to wield empathy in the current workplace for building high-performance organizations.

In The Manager's Communication Toolkit, Tina Kuhn, an accomplished Senior Executive with 35 years of expertise in organizational transformation, introduces hands-on strategies for dealing with the ten most challenging personality types: the Manipulator, Gossiper, Naysayer, Controller, Perfectionist, Yes-Man, Drama Queen, Recluse, Whiner, and Liar.