Measuring Service Contract Performance
Preliminary Findings on Effects of Service Complexity, Managerial Capacity, and Paired History
- 72 pages
- 3 hours of reading
The report analyzes over a million Department of Defense contracts to assess the impact of service complexity, contract-management capacity, and the vendor's previous experience with DoD contracting on performance outcomes. By focusing on these three key factors, it aims to provide insights into improving contract effectiveness and efficiency within the services sector, which constitutes a significant portion of DoD obligations.
