Gary A. Klein
Gary Klein is renowned for his pioneering research into cognitive processes and decision-making. He developed influential models such as the Recognition-Primed Decision (RPD) model and the Data/Frame model of sensemaking, illuminating how individuals perceive and interpret complex situations. His work delves into the nature of unexpected shifts in understanding, often referred to as 'lightbulb moments,' and explores strategies for fostering these insights more frequently. Klein offers readers valuable perspectives on enhancing problem-solving and innovation through a deeper understanding of the human mind's capacity for discovery.