Rabiul Islam Book order

The book explores the ethnic conflict between Sinhalese and Tamils in Sri Lanka, focusing on government strategies for resolution. Utilizing a mixed-method research design, it incorporates both primary and secondary data analyzed through SPSS. The study includes interviews with nine participants, addressing various themes through seven questions. Descriptive analysis reveals mean and standard deviation values related to independent and dependent variables. Additionally, it discusses conflict theory and societal implications, providing a comprehensive understanding of the conflict's dynamics.

Focusing on the critical role of performance measurement, this book emphasizes the necessity for port performance managers to actively engage in benchmarking their operations. As stakeholders, including policymakers and environmental regulators, increasingly demand transparency, ports must align their performance metrics with strategic planning to remain competitive. The text explores the dynamics of competition among port authorities and operators, highlighting the importance of effective communication of achievements in a rapidly evolving marketplace for port services.