Kerry Patterson Books

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on? Based upon the latest research in a number of psychological and medical fields, the authors of CHANGE ANYTHING will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. CHANGE ANYTHING shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. This title offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

Combines insights of behavioral scientists and business leaders with stories of high-powered influencers from all walks of life. This title helps you learn how to identify high-leverage behaviors that lead to rapid and profound change.

The New York Times bestselling guide to leading positive change in any organization—updated with new insights, research, and case studies  Learning how to influence others may be the most important leadership skill you’ll ever develop. And yet most leaders don’t recognize this fact—that leadership, at the end of the day, is the capacity to influence behavior to drive results. When is the last time you saw a change effort yield something more than a t-shirt or mug emblazoned with the name of the effort? Our review of 30 years of change literature reveals that fewer than one in eight workplace change efforts is successful. Most produce nothing more than cynicism. Because of these failed efforts and unfulfilled dreams, most leaders grow impatient. They ask: “Why aren’t people doing what they should be doing, and why can’t I get them to change?”  From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer ). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this popular guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®. Learn how to identify the personal, social, and structural levers that influence both motivation and ability, and how to work these levers for directed behavior change. This new edition incorporates feedback from readers and learners over the past 10 years. Updates include: • Updated stories and examples of the Influencer model  • New research on behavior change  • Practical applications for today’s challenges • New insights from the authors’ experience applying the model over the last 15 years  • Updated statistics, facts, and figures • New case studies and business examples  Learn effective influence strategies from leaders who demonstrate that leadership is intentional influence. Knowing how to motivate and enable others to change may be the most important leadership skill you’ll ever acquire. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live better, and even save lives. 

The authors show how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance and accounting for most divorces. This book teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.--From publisher description.

The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

An INFLUENCER motivates change, replaces negative behaviors with new skills, and drives action. Many desire greater influence in their lives but often feel it’s too difficult to achieve. Instead of developing complex coping strategies, we should learn from the world’s most influential figures. This thought-provoking book combines insights from behavioral scientists and business leaders with inspiring stories of high-powered influencers. It provides a step-by-step guide to the influence process, offering strategies for inevitable change in personal and professional contexts. Readers will learn to identify high-leverage behaviors that lead to significant change, apply strategies for altering thoughts and actions, and utilize six sources of influence to make change unavoidable. The journey spans from San Francisco to Thailand, showcasing how seemingly “insignificant” individuals effect remarkable improvements in challenging situations. The text reveals why some managers boost productivity while others fail, emphasizing the importance of influence principles. By harnessing the power of influence, anyone can help others improve their lives and achieve remarkable outcomes. The book encourages readers to embrace their potential as Influencers, offering practical insights for facilitating change rather than imposing it.

Nejnovější práce autorů tří dalších mezinárodních bestsellerů, poradců v oboru behaviorální a sociální psychologie a rozvoje vůdcovských dovedností rozpracovává originální metodu účinného uplatňování vlivu a implementace změn, a to jak v pracovním prostředí, tak i v osobním a rodinném životě. Na příkladech z různých odvětví, společenských prostředí a z různých koutů světa autoři ukazují, že při nasazení souboru vhodných nástrojů a strategií a využití příslušných zdrojů vlivu bude žádoucí změna nejen možná, nýbrž zcela nevyhnutelná. Překlad z angličtiny Michal Čakrt.

Nová věda o osobním úspěchu. Všichni si přejeme žít lepší život. A vždy slyšíme, že základem každé osobní změny je silná vůle. Předpokládejme však, že silná vůle není klíčem k vašemu úspěchu, a jediné, co potřebujete, je odhalit vlivy, jež vám brání vymanit se ze svých zlozvyků. Už jste o tom někdy přemýšleli? Kniha Změňte cokoliv definuje na základě nejnovějších vědeckých poznatků průlomové techniky, pomocí nichž mnozí lidé dokázali přestat kouřit, zhubnout nebo zlepšit svůj partnerský vztah. Četná vědecká zkoumání a testování dobrovolníků potvrdila, že znáte-li své limity a okolní podmínky, dokážete prolomit začarovaný kruh a začít žít kvalitnější život. A kdo z nás by nechtěl konečně začít efektivně spořit na horší časy, vylepšit své postavení v práci nebo se zbavit závislosti? Odhalte tajemství šesti zdrojů vlivu, naučte se s nimi účinně nakládat a konečně… změňte cokoliv! Tato kniha vám při tom bude užitečným pomocníkem.