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- 200 pages
- 7 hours of reading
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Incident Management - Change Management - Configuration Management - Service Level Management - Finance Management - Security Management - Best Practice
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ITIL kompakt und verständlich, Alfred Olbrich
- Language
- Released
- 2004
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- Language
- German
- Authors
- Alfred Olbrich
- Publisher
- Vieweg
- Released
- 2004
- Pages
- 200
- ISBN10
- 3528158921
- ISBN13
- 9783528158927
- Series
- Description
- Incident Management - Change Management - Configuration Management - Service Level Management - Finance Management - Security Management - Best Practice