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The Loyalty Effect, Frederick F. Reichheld, Thomas Teal
- Language
- Released
- 2001
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- Title
- The Loyalty Effect
- Language
- English
- Authors
- Frederick F. Reichheld, Thomas Teal
- Publisher
- Harvard Business Review Press
- Released
- 2001
- ISBN10
- 1578516870
- ISBN13
- 9781578516872
- Category
- Marketing and PR, Business and Economics