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Parameters
- 208 pages
- 8 hours of reading
More about the book
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.
Book purchase
Be Our Guest, Michael D. Eisner, Theodore Kinni, Walt Disney, Disney Institute
- Language
- Released
- 2003
- product-detail.submit-box.info.binding
- (Paperback)
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