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Managing the Unexpected

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High reliability organizations (HROs), such as ER units in hospitals or firefighting units, are designed to perform under stress and pressure. This work aims to turn your organization into a panic-proof unit that can handle any emergency.

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Managing the Unexpected, Karl E. Weick, Kathleen M. Sutcliffe

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Released
2001
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(Hardcover)
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4.1
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37 Ratings

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