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Parameters
- 203 pages
- 8 hours of reading
More about the book
'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.
Book purchase
Service America!, Karl-Albrecht Klinge, Ron Zemke
- Language
- Released
- 1990
- product-detail.submit-box.info.binding
- (Paperback)
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