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Practical Customer Success Management
A Best Practice Framework for Rapid Generation of Customer Success
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The book outlines a straightforward framework for customer success management, detailing essential steps at every stage of the customer journey. It emphasizes best practices that guide businesses toward achieving successful outcomes, making it a valuable resource for professionals looking to enhance their customer engagement strategies.
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Practical Customer Success Management, Rick Adams
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- Released
- 2019
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- (Hardcover)
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