Change from the Inside Out

Change initiatives fail because humans are hardwired to resist them. This book offers a straightforward process for overcoming that resistance and building support for change from the ground up. Erika Andersen says resistance to change is a biological imperative. All living things seek stability and consistency to conserve energy--it's called homeostasis. This is why so many change initiatives fail: we have to overcome this instinctive resistance by winning people over as individuals first. Incorporating a fictional story of a jewelry business changing generational hands, Andersen lays out a five-step process that addresses the human side of change:Step 1--Clarify the change and why it's needed: Ensure that everyone understands for themselves the benefits and purpose.Step 2--Envision the future state: Create a shared picture of how everyone fits into the post-change world.Step 3--Build the change: Bring together a change team that engages key stakeholders.Step 4--Lead the transition: Build a transition plan that accounts for the human side of the change.Step 5--Keep the change going: Make the organization permanently more capable of change.With engaging opportunities to self-reflect and try out the ideas and practices throughout, this book is a practical guide to thriving in this era of nonstop change.