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For readers of Delivering Happiness and The New Gold Standard a revolutionary approach to understanding and mastering the customer experience from Forrester Research.
Book purchase
Outside In, Manning Harley Manning, Bodine Kerry Bodine, Bernoff Josh Bernoff
- Language
- Released
- 2012
- Binding
- (Hardcover)
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- Title
- Outside In
- Language
- English
- Publisher
- HMH Books
- Released
- 2012
- Format
- Hardcover
- ISBN10
- 0547913982
- ISBN13
- 9780547913988
- Series
- Tags
- Non-Fiction, Art & Culture, Business, Business & Management, Design, Management & HR, Marketing & Sales
- Rating
- 3.9 out of 5
- Description
- For readers of Delivering Happiness and The New Gold Standard a revolutionary approach to understanding and mastering the customer experience from Forrester Research.