Parameters
- 160 pages
- 6 hours of reading
More about the book
A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Language
Book purchase
Raving Fans: A Revolutionary Approach to Customer Service, Kenneth H. Blanchard, Sheldon Bowles
- Language
- Released
- 1998
- product-detail.submit-box.info.binding
- (Paperback)
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