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The Customer Experience Navigator guides you on becoming customer-centric, even outside your comfort zone. It provides a step-by-step approach to tackle challenges and emphasizes the importance of asking the right questions, with a focus on finding specific answers.
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The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots, Marcus Prof. Dr. Schögel, Dennis Prof. Dr. Herhausen
- Language
- Released
- 2023
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots
- Language
- English
- Publisher
- Thexis
- Released
- 2023
- Format
- Paperback
- Pages
- 140
- ISBN13
- 9783905819380
- Series
- Tags
- Non-Fiction
- Description
- The Customer Experience Navigator guides you on becoming customer-centric, even outside your comfort zone. It provides a step-by-step approach to tackle challenges and emphasizes the importance of asking the right questions, with a focus on finding specific answers.