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Focusing on the application of Artificial Intelligence in Customer Relationship Management, this volume explores innovative solutions for addressing customer issues. It details the design of a system that analyzes customer complaints and moods to effectively resolve problems related to products or services. The research highlights the integration of AI to enhance customer satisfaction and streamline support processes.
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Artificial Intelligence for Customer Relationship Management, Boris Galitsky
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- Released
- 2021
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- (Paperback)
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