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The book explores the impact of artificial intelligence and big data within Egypt's telecommunications sector and its role in enhancing customer satisfaction in commercial banks. Through detailed studies, it illustrates how AI, integrated with computing systems and algorithms, can simulate human capabilities and improve service delivery. The findings highlight the transformative potential of AI in various industries, emphasizing its significance in the evolving landscape of customer engagement and operational efficiency.
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Artificial Intelligence, Wageeh Nafei
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- Released
- 2020
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- (Paperback)
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