Quality Approach

More about the book

The book explores the evolving concept of quality management in response to shifting social, business, and technological landscapes. It highlights the transition from personal commitment in pre-mass production to reliance on statistical methods during that era, emphasizing the need for a renewed focus on personal orientation in today's service-driven economy. Drawing from extensive educational and research experience, the author outlines a quality approach applicable to sustainability, workplace development, and project management, providing insights into effective implementation.