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The investment program in Ulaanbaatar, Mongolia, serves as a case study in the Office of the Special Project Facilitator's Lessons Learned series, highlighting the Asian Development Bank's approach to complaint management. The publication delves into the experiences and insights gained from this initiative, providing valuable lessons for future projects and emphasizing the importance of effective stakeholder engagement and resolution strategies in development projects.
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Office of the Special Project Facilitator's Lessons Learned, Asian Development Bank
- Language
- Released
- 2020
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- (Paperback)
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