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Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the concept in a different way to business books.
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Zapp!, William C. Byham
- Language
- Released
- 1991
- product-detail.submit-box.info.binding
- (Hardcover)
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