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Lena Steinhoff

    Loyalitätswirkung des geschenkten bevorzugten Kundenstatus
    Relationship Marketing in the Digital Age
    • 2021

      Relationship Marketing in the Digital Age

      • 264 pages
      • 10 hours of reading

      Focusing on the principles of relationship marketing, this book offers a detailed exploration of contemporary strategies for fostering strong customer-company connections. Divided into three sections, it provides valuable insights for both scholars and practitioners, emphasizing practical approaches to enhance engagement and loyalty in marketing efforts.

      Relationship Marketing in the Digital Age