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The Culting Of Brands

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Douglas Atkin explores how companies can cultivate fanatical customer loyalty. Harley Davidson, Saturn, Ben & Jerry's & JetBlue have all achieved cult status by making their customers feel special, part of an exclusive group. The benefits reaped by the companies concerned are described in detail

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The Culting Of Brands, Douglas Atkin

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Released
2005
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3.8
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213 Ratings

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