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A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers' needs in a personalized way.
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The New Customer Experience Management, Ivaylo Yorgov
- Language
- Released
- 2022
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- (Paperback)
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- Language
- English
- Authors
- Ivaylo Yorgov
- Publisher
- Taylor & Francis Ltd
- Released
- 2022
- Format
- Paperback
- Pages
- 148
- ISBN10
- 1032313412
- ISBN13
- 9781032313412
- Series
- Description
- A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers' needs in a personalized way.