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Why We Buy

The Science of Shopping

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This story is about the world of shopping. The world of shopping is in flux as retail designers and marketers recognize that their 20th century tools are getting rusty and dull. The first-world customer is older, wiser, and more cynical. For merchants and marketers trained to fight wars - Coke vs. Pepsi, Sainsbury's vs. Tesco - the unpleasant surprise is that they find themselves in a 21st century bar fight, where everybody is competing with everybody else for the customer's discretionary expenditure.

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Why We Buy, Paco Underhill

Language
Released
2001
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(Paperback)
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3.9
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12281 Ratings

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Subtitle
The Science of Shopping
Language
English
Released
2001
Format
Paperback
Pages
255
ISBN10
158799044X
ISBN13
9781587990441
Series
Original title
Why We Buy: The Science of Shopping
Rating
3.9 out of 5
Description
This story is about the world of shopping. The world of shopping is in flux as retail designers and marketers recognize that their 20th century tools are getting rusty and dull. The first-world customer is older, wiser, and more cynical. For merchants and marketers trained to fight wars - Coke vs. Pepsi, Sainsbury's vs. Tesco - the unpleasant surprise is that they find themselves in a 21st century bar fight, where everybody is competing with everybody else for the customer's discretionary expenditure.