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In Search of Excellence

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There is an art of American management -- and it works! To discover the secrets of our "native art," Thomas Peters, an alumnus of the management consulting firm of McKinsey & Company who runs his own consulting firm, and Robert Waterman, now a director of McKinsey, studied forty-three successful American companies. Some of these organizations, such as Johnson & Johnson and Procter & Gamble, specialize in consumer goods; some, like IBM and Hewlett-Packard, are in high technology; some, such as Delta Airlines and McDonald's, are in services. Shared by all of them are eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that are readily transferable. Here they are, amply illustrated with anecdotes and examples from the experiences of these best-run companies to make them accessible and practical for you to use. - Back cover.

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In Search of Excellence, Tom Peters, Robert H. Waterman

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Released
1984
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Language
English
Released
1984
Format
Paperback
ISBN10
0446383899
ISBN13
9780446383899
Series
Original title
In search of excellence
Rating
3.7 out of 5
Description
There is an art of American management -- and it works! To discover the secrets of our "native art," Thomas Peters, an alumnus of the management consulting firm of McKinsey & Company who runs his own consulting firm, and Robert Waterman, now a director of McKinsey, studied forty-three successful American companies. Some of these organizations, such as Johnson & Johnson and Procter & Gamble, specialize in consumer goods; some, like IBM and Hewlett-Packard, are in high technology; some, such as Delta Airlines and McDonald's, are in services. Shared by all of them are eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that are readily transferable. Here they are, amply illustrated with anecdotes and examples from the experiences of these best-run companies to make them accessible and practical for you to use. - Back cover.