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Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.
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Dealing With People You Can't Stand : How to Bring Out the Best in People at their Worst, Rick Brinkman, Rick Kirschner
- Language
- Released
- 1994
- product-detail.submit-box.info.binding
- (Paperback)
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- Language
- English
- Authors
- Rick Brinkman, Rick Kirschner
- Publisher
- McGraw-Hill
- Released
- 1994
- Format
- Paperback
- ISBN10
- 0070078386
- ISBN13
- 9780070078383
- Series
- Tags
- Non-Fiction, Business, Business & Management, Self-Help, Psychological Topics, Personal Growth, Management & HR, Leadership, Communication
- Rating
- 3.65 out of 5
- Description
- Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.