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Do you ever feel like you're talking to a brick wall? This book reveals simple techniques for moving people from resistance to consensus, explaining how to: listen effectively; make even a total stranger - perhaps a potential client - feel felt; shift an angry or aggressive person into a calmer and more.
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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Mark Goulston
- Language
- Released
- 2015
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
- Language
- English
- Authors
- Mark Goulston
- Publisher
- Amacom
- Released
- 2015
- Format
- Paperback
- ISBN10
- 0814436471
- ISBN13
- 9780814436479
- Category
- Business and Economics
- Description
- Do you ever feel like you're talking to a brick wall? This book reveals simple techniques for moving people from resistance to consensus, explaining how to: listen effectively; make even a total stranger - perhaps a potential client - feel felt; shift an angry or aggressive person into a calmer and more.