Service Management : Operations, Strategy, and Information Technology
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Service Management : Operations, Strategy, and Information Technology, James A. Fitzsimmons, Mona J. Fitzsimmons
- Language
- Released
- 1998
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- Title
- Service Management : Operations, Strategy, and Information Technology
- Language
- English
- Authors
- James A. Fitzsimmons, Mona J. Fitzsimmons
- Publisher
- Irwin/McGraw-Hill
- Released
- 1998
- Format
- Paperback
- ISBN10
- 0071157093
- ISBN13
- 9780071157094
- Category
- Business and Economics