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- 605 pages
- 22 hours of reading
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This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.
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Service management, James A. Fitzsimmons
- Language
- Released
- 2006
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- (Paperback)
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- Title
- Service management
- Language
- English
- Authors
- James A. Fitzsimmons
- Publisher
- McGraw-Hill
- Released
- 2006
- Format
- Paperback
- Pages
- 605
- ISBN10
- 0071244409
- ISBN13
- 9780071244404
- Series
- Rating
- 3.95 out of 5
- Description
- This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.