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Parameters
- 605 pages
- 22 hours of reading
More about the book
This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.
Book purchase
Service management, James A. Fitzsimmons
- Language
- Released
- 2006
- product-detail.submit-box.info.binding
- (Paperback)
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